Frequently Asked Questions

Shipping information

Orders that we receive through our web shop are delivered between 3 to 10 workdays. We apply the following shipping costs:  

Country: Net order amount: Shipping costs:
The Netherlands and Belgium < € 250,- € 15,-
The Netherlands and Belgium € 250,- to € 750,- € 40,-
The Netherlands and Belgium > € 750,- Free delivery
Germany and Luxembourg < € 250,- € 20,-
Germany and Luxembourg € 250,- to € 2.500,- € 95,-
Germany and Luxembourg > € 2.500,- Free delivery
Switzerland*, Austria, Denmark, UK, Italy en France < € 250,- € 25,-
Switzerland*, Austria, Denmark, UK, Italy en France € 250,- to € 2.500,- € 140,-
Switzerland*, Austria, Denmark, UK, Italy en France > € 2.500,- Free delivery

  * Custom duties are paid by the customer.

Payment options

VDK Products offers several option, so that you can pay your order in a safe and trusted way. During the ordering process you can choose to pay your order with a bank transfer or creditcard.

You can find more information about our payment terms in our general conditions. Should you have any question about this, please feel free to contact us.

General terms and conditions

Privacy statement

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